Printer/Copier Support Information


General support information to address common issues with office printers/copiers. If the steps in this  article do not resolve the printing issue, please submit a printer support request to the Technology & Media Service Desk.


All Nazareth-owned office and computer lab printer/copier devices.


Below are some basic troubleshooting steps you can take to resolve basic issues with your printer.

  • Check to make sure the printer/copier is plugged in and is turned on
  • Check to be sure there is paper in the printer/copier.
  • Restart your computer.
  • Check for error codes or message on the printer LCD panel if available.  Note any error messages on the panel to relay to ITS support. 
  • Depending on the error codes, you might be able to clear the error by powering the printer off ( wait 10 seconds) then on again.
  • If you have more than one printer in your area, be sure you selected the correct printer for your print job.


Article ID: 134565
Sat 7/17/21 11:25 AM
Sat 7/17/21 1:22 PM

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Assistance with office printers, lab printers or copier/scanner/fax devices